Privacy Policy

Last Updated: [14/05/2025]

This Privacy Policy describes how LTA–Juba Ltd. (referred to as "we," "us," or "our") collects, uses, and shares your personal information when you visit our website www.ltajuba.com (the "Website") or use our services. We are committed to protecting your privacy and ensuring the security of your personal information in accordance with the laws of South Sudan and internationally recognized data protection regulations and principles.

Information We Collect

We obtain personal information about you if you choose to provide it when registering for certain services. Some information you may provide directly and others are collected automatically.

1.1. Information You Provide Directly:

In some cases, you will have previously provided your personal information to us. If you choose to register or login using a third party single sign-in service (e.g., LinkedIn, Google, or Twitter), we will collect information permitted by the social media provider. Please review their privacy policies for details.

Information you might provide directly includes:

• Contact information (name, email, phone, address) for inquiries or account creation
• Vehicle information (make, model, registration) for repairs or parts purchases
• Payment information processed by third-party providers
• Communications and correspondence
• Any other voluntarily submitted information

1.2. Information We Collect Automatically:

We use cookies, web beacons, and similar technologies to collect:

• Log Data (IP address, browser type, pages viewed)
• Device Information (hardware model, OS version)
• Cookies data (see Cookie Policy below)

How We Use Your Information

1. Provide and maintain services (repairs, orders, account management)
2. Communicate with you and respond to inquiries
3. Process payments and prevent fraud
4. Personalize website experience
5. Improve our services and conduct research
6. Marketing (with opt-out option)
7. Legal compliance
8. Other purposes with specific notice

How We Share Your Information

• Service Providers (payment processors, hosting services)
• Business Partners (with consent)
• Legal Authorities (when required by law)
• Business Transfers (mergers/acquisitions)

International Data Transfers

Your information may be transferred outside South Sudan with appropriate safeguards according to international data transfer mechanisms.

Your Rights

1. Access your information
2. Request corrections
3. Request deletion
4. Restrict processing
5. Data portability
6. Object to processing
7. Withdraw consent

Contact us to exercise these rights.

Data Security

We implement data encryption to protect your information, though no internet transmission is completely secure.

Data Retention

We retain information as needed for services, legal obligations, and dispute resolution.

Links to Other Websites

We are not responsible for third-party websites' privacy practices.

Updates to this Policy

Changes will be posted here with updated "Last Updated" date. Continued use constitutes acceptance.

Contact Us

For questions or concerns: corp@lta-juba.com